rebet Privacy Policy – How We Handle Your Personal Data

1. Information We Collect

When you register and use rebet, we collect certain personal information that is necessary to provide our services to Filipino players. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This information helps us verify your identity, process transactions securely, and improve the overall experience on rebet. We only collect data that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

2. How We Use Your Information

rebet uses the personal information we collect to operate and improve our platform for players across the Philippines. Your data is used to create and manage your account, verify your identity in line with applicable regulations, and process deposits and withdrawals in Philippine pesos. We also use your information to send you important account notifications, respond to your support enquiries, and provide personalised offers where you have opted in to receive them. Technical data helps us detect and prevent fraud, protect the security of our platform, and ensure fair play across all games and betting markets. We may use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify you personally. rebet will never sell your personal information to third parties for their own marketing purposes.

3. Sharing Your Information

rebet may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools. These providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. If rebet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your personal information with advertisers or unrelated third parties. All data sharing arrangements are governed by strict confidentiality agreements to protect your privacy at every step.

4. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly recommend using a unique, strong password that you do not share with anyone. Sensitive data transmitted between your device and our servers is encrypted using industry-standard protocols. Our systems are regularly monitored for vulnerabilities, and access to personal data within rebet is restricted to authorised personnel only. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use rebet at your own risk in this regard. If you suspect that your account has been compromised, please contact [email protected] immediately so we can take prompt action.

5. Cookies and Tracking

rebet uses cookies and similar tracking technologies to enhance your experience on our platform and ensure it functions correctly on your mobile device or browser. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how you navigate the platform. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to improve your return visits. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on rebet. We do not use tracking technologies to serve third-party advertisements or share your browsing behaviour with external marketing networks. By continuing to use rebet after being informed of our cookie use, you consent to cookies being placed on your device in accordance with this policy.

6. Your Rights as a Filipino Player

As a user of rebet based in the Philippines, you have certain rights regarding your personal information that we are committed to upholding. You have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations we must fulfil. If you wish to withdraw your consent to receive marketing communications, you can do so at any time by contacting [email protected] or updating your account preferences. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant regulatory authority in the Philippines.

7. Data Retention

rebet retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be retained for a minimum period as required by applicable Philippine laws and gaming regulations. When your data is no longer required, we take steps to securely delete or anonymise it so that it can no longer be linked to you. If you request account closure, we will process your request and begin the data retention review process in line with our obligations. Please note that certain records may need to be retained even after account closure for audit, fraud prevention, or dispute resolution purposes. We do not retain personal data for longer than is necessary, and our retention practices are reviewed regularly to ensure they remain appropriate.

8. Changes to This Privacy Policy

rebet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations in the Philippines. When we make material changes, we will post the updated policy on this page and update the effective date shown at the top of the document. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Your continued use of the rebet platform after any changes have been posted constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should stop using the platform and may request account closure by contacting [email protected]. We are committed to being transparent about how we handle your data and will always aim to give you adequate notice of any significant changes.